"Bad public user name or password. Database Server Error: ORA-12505: TNS:Listener Does not Currently Know of SID Given in Connect Descriptor" (Doc ID 912095.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Professional Project Management - Version 5.0 and later
All Platforms
***Checked for relevance on 26-Dec-2013***

Symptoms

When logging in to Project Management or Methodology Management, the following error is received:

"Unable to connect to database. Would you like to configure the database connection now?" .

Upon configuration, the following error is received:

"ORA-12505 Bad public user name or password. Database Server Error: ORA-12505: TNS:listener does not currently know of SID given in connect descriptor."

Cause

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