"Bad public user name or password. Database Server Error: ORA-12505: TNS:Listener Does not Currently Know of SID Given in Connect Descriptor" When Configuring P6 Database Alias

(Doc ID 912095.1)

Last updated on FEBRUARY 23, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Professional Project Management - Version 5.0 and later
All Platforms

Symptoms

When logging in to Project Management or Methodology Management, the following error is received:

"Unable to connect to database. Would you like to configure the database connection now?" .

Upon configuration, the following error is received:

"ORA-12505 Bad public user name or password. Database Server Error: ORA-12505: TNS:listener does not currently know of SID given in connect descriptor."

SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listner does not currently know of SID given in connect descriptor

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms