Error 'Bad public name or password. Database Server error: Cant initialize OCI. Error - 1' When Configuring the Database Connection for P6 Professional hosted on Citrix
(Doc ID 912286.1)
Last updated on FEBRUARY 04, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 6.0 to 220.127.116.11 [Release 6.0 to 8.3]
Primavera P6 Professional Project Management - Version 6.0 to 18.104.22.168 [Release 6.0 to 8.3]
When trying to login to Project Management or Methodology Management via Citrix, one of the below error messages is received:
- Bad public name or password Database Server error: Cant initialize OCI. Error - 1.
- OCI.dll could not be loaded.
- Bad public user name or password. Unable to Load OCI.DLL.
Also, an administrator can log into Project Management on the Citrix server, but other users receive the following error:
Unable to connect to the database. Would you like to configure the database connection now?
An attempt to configure the database connection, results in the following error:
Bad public user name or password. PRM DBAccess Error: Connection attempt to database failed with message Cannot load OCI DLL: C:\Oracle\product\<version>\client_1\BIN\oci.dll;
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