Job Services Service Stops With Error: "Unhandled Exception: Access Voilation At Address 041D84E0 In Module PrmJobSvJSDB"

(Doc ID 912511.1)

Last updated on JULY 05, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 3.5 to 7.0 [Release 3.5 to 7.0]
Primavera P6 Professional Project Management - Version 3.5 and later
All Platforms
***Checked for relevance on 30-OCT-2012***

Symptoms

After installing Job Services the service stops immediately with the following errors in the Event Viewer application log:

Error: Unhandled exception: Access violation at address 041D84E0 in the module PrmJobSvJSDB.exe Read of address 00000040

Error: Failed to start Primavera Job Service: Another Job Service is already servicing this database.

Cause

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