Troubleshooting Errors Received When Emailing From Contract Management
(Doc ID 912929.1)
Last updated on DECEMBER 13, 2019
Primavera Contract Management - Version 10.0 and later
This article will assist in troubleshooting the following issues when attempting to send an email from Contract Management:
Error: "Primavera cannot e-mail this document. Please contact your Contract Manager administrator", when trying to email a document
Error: Invalid or no SMTP server specified
Error: Invalid addresses
5305.7.1 client was not authenticated
Any of the following errors appear in a log file:
javax.mail.MessagingException: Unknown SMTP host
ERROR [STDERR] javax.mail.MessagingException: Could not connect to SMTP host: <smtp>, port: 25; nested exception is: java.net.ConnectException: Connection refused: connect.
javax.mail.internet.AddressException: Illegal character in local name in string
javax.mail.internet.AddressException: Illegal semicolon, not in group in string
javax.mail.internet.AddressException: Illegal whitespace in address in string....
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