'Unable To Resolve Privileged Username And Password, The TCP/IP connection to the host has failed' When Performing An XML Import Or Export (Doc ID 914162.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.0 and later
Primavera P6 Professional Project Management - Version 6.0 and later
All Platforms

Symptoms

When importing or exporting from XML, receive the following error:

com.primavera.PhoenixException: Unable to resolve privileged username and password.
The TCP/IP connection to the host has failed. java.net.UnknownHostException:
at com.primavera.infr.db.PrivUserResolver.<init>(PrivUserResolver.java)
at com.primavera.infr.admin.CfgAccessMgr.if(CfgAccessMgr.java)
at com.primavera.infr.admin.CfgAccessMgr.<init>(CfgAccessMgr.java)
...
Original Exception:
com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.UnknownHostException:
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDriverError(Unknown Source)

Cause

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