When Attempting to Add Items With An Attachment Into Affected Item Tab Of Change, The Error Occurs: "File server may be down, Please check the FileServer Configuration" (Doc ID 941811.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.0 to 9.3.1.2 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Unable to add attachment to an object, or add affected items with attachment item to ECO with below error:

Error
File server may be down, Please check the FileServer Configuration

Steps To Reproduce
1. User created Item with file attachment.
2. User create Change Order
3. User gets error: "File server may be down, Please check the FileServer Configuration" when add Item which has attachment into Change Order

Cause

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