When Attempting to Add Items With An Attachment Into Affected Item Tab Of Change, The Error Occurs: "File server may be down, Please check the FileServer Configuration"
(Doc ID 941811.1)
Last updated on JANUARY 16, 2020
Applies to:
Oracle Agile Product Collaboration - Version 9.3.0.0 to 9.3.1.2 [Release 9.3]Information in this document applies to any platform.
Symptoms
Unable to add attachment to an object, or add affected items with attachment item to ECO with below error:
Error
File server may be down, Please check the FileServer Configuration
Steps To Reproduce
1. User created Item with file attachment.
2. User create Change Order
3. User gets error: "File server may be down, Please check the FileServer Configuration" when add Item which has attachment into Change Order
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |