Opening RDC Throws: Error Creating Servlet Session. Exiting (Doc ID 942726.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.1 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

After upgrading to 4.5.1.18, while trying to access classic RDC, after the initial RDC layout form displays the system attempts to connect and throws the following error message:

ERROR MESSAGES: Error creating servlet session. Exiting RDC...

NAVIGATION:

Login to RDC Classic

Base Release/Patchset: 4.5.1.18

OCCURRENCE PATTERNS: always since upgrading to 4.5.1

WHAT IS WORKING: same thing works fine in LINUX/Firefox (using vanilla version SUN JVM). Also works fine with RDC Onsite.

Cause

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