Transferred TNs causing problems in Hunt Group Assigment window or in Order Validation (Doc ID 945106.1)

Last updated on JANUARY 06, 2010

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15
Information in this document applies to any platform.
PSR Ordering > Hunt Group Assignment window
PSR Ordering > Validate orders

Symptoms

HUNT GROUP
Users in MSS 6.0.15 stream are affected by an issue in that existing TN's copied to a PSR order do not show up in the Hunt Group (TN) Assignment window of a Hunt Group product. These TN's were previously transferred from another account.

ORDER VALIDATION
Another symptom occurs when users are trying to disconnect TN's transferred from another account - order will not validate and system informs the lines were part of a hunt group and request them to be reassigned..


Cause

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