PCM_OP_SUBSCRIPTION_CHANGE_DEAL Core Dumping When Trying To Change Deal (Doc ID 945465.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
Sun Solaris SPARC (64-bit)

Symptoms

-- Problem Statement:
PCM_OP_SUBSCRIPTION_CHANGE_DEAL opcode is core dumping when trying to perform a change deal.

-- Steps To Reproduce:
Create a telco account
Perform a change deal.
Core dumps when it tried to cancel the old deals

pstack core
core 'core' of 29942: /pinhome/pinxxx/opt/portal/7.3/bin/cm
ff12a43c pin_decimal_is_ZERO (80808080, ffbfda3c, 1434, 1700b0, 1400, 3ecc68) + 18
fd2c5aa8 fm_rate_event_process_rate_details (16e978, ffbfd784, 1ae750, 0, 0, 0) + 144
fd2c5464 fm_rate_event_rate_event (1, ffbfd784, fd3366c4, fd336820, fd336830, fd336810) + 4f0
fd2c4c68 fm_rate_event_init (0, 0, ffbfd708, 5c00, fd336488, ffbfda3c) + 9c8
fd2c41fc op_rate_event (ff390888, 1f4, 1, 1b5b90, 16ad30, ffbfda3c) + 150
ff34c260 cm_custom_ex (0, 0, 1f4, 1, 23e17e, 42f812fc) + 968
ff34b8a4 cm_custom (ff390888, 47e78, 1f4, 1, 23e17e, 42f812fc) + b0
f349b4c cm_child (0, ff390888, 1, 3, 109a1, ff38f834) + 1254
ff357c80 mainThread (fd8127b0, fd80016c, ff38d664, 164cd8, ffbfddec, 164cd8) + 5ff0
00010994 main (1, ffbfe6dc, ffbfe6e4, 20c00, fe1bb6c0, fe1bb700) + 8
00010974 _start (0, 0, 0, 0, 0, 0) + 108

.
Error in cm.pinlog
E Tue Aug 18 10:17:26 2009 xxxx cm:29942 fm_rate_event.c:1704
1:xxx:testnap:29939:1:500:1248778531:1
fm_rate_utils_round_quantity returned error
<location=PIN_ERRLOC_PCM:1 class=PIN_ERRCLASS_APPLICATION:4
errno=PIN_ERR_NULL_PTR:39>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=1202 version=0>
.





Cause

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