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Tips to Diagnose Why the RfTransport Administration Screen Shows the Number of Application Connections is Zero (Doc ID 945682.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5 to 1.5.0 [Release 1.4 to 1.5]
Information in this document applies to any platform.


This troubleshooting guide will assist users in gathering information beyond Mobile Workforce Management (MWM) RfTransport and Server logs, when the RfTransport Administration screen shows the "Number of Application Connections" has dropped to zero, but the Server Administration screen shows the RF/COMMS Interface is connected.

The user should open an SR and provide these details for further investigation.

Troubleshooting Steps

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Troubleshooting Steps

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