Oracle Utilities Mobile Workforce Management (MWM) Mobile Workstation Windows CE Devices Unable To Connect To RFTransport (Doc ID 945705.1)

Last updated on APRIL 26, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.3 to 1.5.0 - Release: 1.3 to 1.5
Information in this document applies to any platform.

Goal

DHCP server changes occurred company wide.  This caused connection issues between RfTransport and the Mobile Workstation CE devices. The problem began when Router.exe started showing the messages below. RfTransport was restarted and devices were able to regain a connection.  Why did Mobile Workstations not have problems reconnecting to RfTransport when the DHCP maintenance was complete, but the CE devices did?

Sample message:

...ERROR! Error accepting Guaranteed API connection (XIpcTransportListeningSocketBase::OnAccept)
08:00:49|Failed to initialize client proxy socket
(XIpcTransportListeningSocketBase::AcceptConnection)
08:00:49|Couldn't read first IPC message during client proxy initialization
(XIpcClientProxy::Initialize)
08:00:49|Failed to read header (XIpcClientProxy::Read)
08:00:49|Connection has been reset (peer may have crashed) (XIpcClientProxy::ReadBlock)
08:00:49|ERROR! Error accepting Nettech connection (XIpcTransportListeningSocketBase::OnAccept)
08:00:49|Failed to initialize client proxy socket
(XIpcTransportListeningSocketBase::AcceptConnection)
08:00:49|Couldn't read first IPC message during client proxy initialization
(XIpcClientProxy::Initialize)
08:00:49|Failed to read header (XIpcClientProxy::Read)
08:00:49|Connection has been reset (peer may have crashed) (XIpcClientProxy::ReadBlock)
....


Solution

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