Unable to complete DD Task. Error Message "A parent connection for this service request has other connections riding it while still in service. All child connections must be disconnected from a parent (Doc ID 946243.1)

Last updated on DECEMBER 09, 2009

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15
Information in this document applies to any platform.

Goal

How to resolve the following error message within M6:

"A parent connection for this service request has other connections riding it while still in service. All child connections must be disconnected from a parent connection before the order disconnecting the parent can have its Due Date completed"

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms