Trunks on PSR Can not Be Modified/Removed (Doc ID 946764.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 to 6.0.16 [Release 6.0.16]
Information in this document applies to any platform.

Symptoms

In 6.0.16

Issue 1:
The user was not able to supp-cancel or DD complete an order with a trunk product on multiple open orders. This was because a check was made to ensure that the TWO-SIX code used for the trunk product should not be pending
on another order even for the same trunk group.

Issue 2:
The user was not able to make any changes to the trunk circuits after it was added to the trunk group through the CLM circuit window in Engineering work order. This was because a validation was triggered if the current
TWO-SIX code was assigned to any trunk group.

Code changes are made to ensure that the validation is modified to check that the TWO-SIX code is not assigned to another trunk but can be pending changes on another order for the same trunk. 

Below is the error message that is received.

You are attempting to process a cancel on an order that has a Two Six Code re-used on a different order. Please change the Two Six Code on order XXXXXX before processing this Supp-Cancel.






Cause

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