Stock On Hand Mismatch Between RMS and SIM When a Store to Store Transfer is Over Received at the "To Store" (Doc ID 946783.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 13.1 and later
Oracle Retail Merchandising System - Version 13.1 and later
Information in this document applies to any platform.
Checked for relevance on 13-May-2014

Symptoms

In Retail Merchandising System (RMS), when the following system options (in RMS database table SYSTEM_OPTIONS) are set as shown:

TSF_FORCE_CLOSE_IND = 'RL',
TSF_AUTO_CLOSE_STORE = 'Y',
TSF_AUTO_CLOSE_WH = 'Y',
TSF_OVER_RECEIPT_IND = 'RL',
SIM_FORCE_CLOSE_IND = null,
WHOLESALE_FRANCHISE_IND ='N'

And when a store to store transfer is over received at the receiving store, the Stock On Hand (SOH) of the "From Store" in RMS is not updated correctly. The SOH is correctly updated for both stores in SIM.

Steps To Reproduce:

  1. Query RMS database table ITEM_LOC and SIM database table AS_ITM_RTL_STR and find an item that is available at two stores.
  2. Note down the Stock on hand (ITEM_LOC_SOH.STOCK_ON_HAND in RMS and RK_STORE_ITEM_SOH.TOTAL_QUANTITY in SIM) for the item at both stores
  3. For example, say the SOH for Store 1 (From Store) is 100. The SOH for Store 2 (To Store) is 0.
  4. Create a Store To Store transfer in SIM for a quantity of 10 units for the item.
  5. Dispatch the transfer in SIM.
  6. Query RMS database table ITEM_LOC_SOH and SIM database table RK_STORE_ITEM_SOH
    • SOH in SIM shows 90 for TOTAL_QUANTITY and 0 for IN_TRANSIT_QUANTITY for Store 1
    • SOH in SIM shows 0 for TOTAL_QUANTITY and 10 for IN_TRANSIT_QUANTITY for Store 2
    • SOH in RMS shows 90 for STOCK_ON_HAND and 0 for IN_TRANSIT_QTY for Store 1
    • SOH in RMS shows 0 for STOCK_ON_HAND and 10 for IN_TRANSIT_QTY for Store 2
  7. In SIM, log into Store 2
  8. Receive the transfer, but enter the quantity received as 20 (over receiving - receiving more than the transfer quantity)
  9. Confirm the receipt of the transfer
  10. Query RMS database table ITEM_LOC_SOH and SIM database table RK_STORE_ITEM_SOH
    • SOH in SIM shows 80 for TOTAL_QUANTITY and 0 for IN_TRANSIT_QUANTITY for Store 1
    • SOH in SIM shows 20 for TOTAL_QUANTITY and 0 for IN_TRANSIT_QUANTITY for Store 2
    • SOH in RMS shows 90 for STOCK_ON_HAND and 0 for IN_TRANSIT_QTY for Store 1
    • SOH in RMS shows 20 for STOCK_ON_HAND and 0 for IN_TRANSIT_QTY for Store 2

Cause

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