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Step by Step Troubleshooting of the Silent Installer (opening up the Business Modeler, Chaining, or Member Management links from the Demantra Collaborator Workbench) (Doc ID 947322.1)

Last updated on JULY 18, 2021

Applies to:

Oracle Demantra Demand Management - Version 7.1.1 and later
Information in this document applies to any platform.


This note expands on <Note 463049.1>

It is meant to be a guide to properly configuring, testing and trouble-shooting the Demantra Silent Installer functionality and is based on input and questions that Oracle Support has received over the last few years regarding this part of the Demantra functionality.


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In this Document
 Last Code Instructions:
 What exactly does the 'Silent Installer’ do?
 What does the Silent Installer actually install on the End User machine?
 SQL*Net, TNSName and ServerName
 Configuring the file
 Where do I find the file?
 Key Fields in the file
 Finding the right End user machine to test this Silent Installer functionality.
 Before starting the Silent Installer test
 What if I want to access 2 different instances from the same End User machine?
 What should occur the first time you access Planning Applications --> Business Modeler, Chaining, or Member Management?
 What if I do not see that message that the Installation is occurring and immediately get some kind of error?
 What if I still get errors?
 What if I still get errors after the Reboot?

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