Libclntsh.So.10.1: Cannot Open Shared Object File Errors Starting the BI Server (Doc ID 948772.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Financial Services Enterprise Financial Performance Analytics - Version 4.5.39 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) - Version: 4.5
OFS-PA
FSI PA
Analytics

Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

On Oracle Business Intelligence Enterprise Edition (OBIEE) 10.1.3.4.1, after migrating from a Windows to Linux server for performance reasons, after starting the BI server, the following errors occur in the NQServer.log:

ERROR
libclntsh.so.10.1: cannot open shared object file: No such file or directory
[nQSError: 46029] Failed to load the DLL /OracleBI/server/Bin/libnqsdbgatewayoci10g.so. Check
if 'Oracle OCI 10G' database client is installed.

The issue can be reproduced at will with the following steps:
1. New installation of OBIEE on Linux

Cause

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