My Oracle Support Banner

MetaSolv Solution application server hangs/not responding; java.lang.OutOfMemory (Doc ID 948914.1)

Last updated on AUGUST 19, 2024

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

Users report that the MetaSolv Solution application hangs, no longer responds or cannot login or white screen after login.  WebLogic Administrator reports "java.lang.OutOfMemory" errors in the MetaSolv Solution log; <SERVER>.mss.log.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.