MetaSolv Solution application server hangs/not responding; java.lang.OutOfMemory (Doc ID 948914.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.2.0 [Release 6.0.15 to 6.2.0]
Information in this document applies to any platform.
***Checked for relevance on 04-Sep-2014***

Symptoms

Users report that the MetaSolv Solution application hangs, no longer responds or cannot login or white screen after login.  WebLogic Administrator reports "java.lang.OutOfMemory" errors in the MetaSolv Solution log; <SERVER>.mss.log.

Cause

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