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Invoice Status Can Manually Be Changed From Pending Resolution To Approved (Doc ID 950021.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version and later
Information in this document applies to any platform.


An Invoice's status can manually be set from Pending Resolution to Approved using the following steps:

Pull up an existing Invoice in Pending Resolution status
Select the action 'Resolve Discrepant Invoice'
Select OK to the message 'Do You Want to continue to Resolve Discrepancies?'
The Invoice correctly remains in Pending Resolution status since the discrepancy has not been resolved.
Now manually change the Invoice status from Pending Resolution to Approved.
Select SAVE option for the message 'You have changed the status. Do you want to save the change?'
The status change is allowed.

The application should not allow you to manually change the status of a Pending Resolution Invoice.

PLEASE NOTE that if you manually attempt to change the status from Pending Resolution to Approved PRIOR to using the Resolve Discrepant Invoice Action,the application does not allow the status change and correctly displays the message
"Error: Validating Status Change. Change is not allowed..."

It's only AFTER the Resolve Discrepant action is invoked that the application permits the manual status change.


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