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CCB Environments Experiencing Java Error [BEA-310003 - There is danger of OutOfMemoryError] (Doc ID 950147.1)

Last updated on OCTOBER 19, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 to 2.2.0.0.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

 CCB environments are experiencing Java out of memory errors similar to the following:

<19/08/2009 02:50:10 PM EST> <Critical> <Health> <BEA-310003> <Free memory in the server is 2,089,304 bytes. There is danger of OutOfMemoryError>

Java heap memory usage continues to increase as the online system executes server-scripts.

Cause

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In this Document
Symptoms
Cause
Solution
References

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