CCB Environments Experiencing Java Error [BEA-310003 - There is danger of OutOfMemoryError]

(Doc ID 950147.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 to 2.2.0 - Release: 2.2 to 2.2
Information in this document applies to any platform.

Symptoms

CC&B environments are experiencing Java out of memory errors similar to the following:

<19/08/2009 02:50:10 PM EST> <Critical> <Health> <BEA-310003> <Free memory in the server is 2,089,304 bytes. There is danger of OutOfMemoryError>

Java heap memory usage continues to increase as the online system executes server-scripts.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms