Submission Report QIDs Are Being Overwritten During Report Automation Runs in AERS (Doc ID 950438.1)

Last updated on OCTOBER 09, 2009

Applies to:

Adverse Event Reporting System - Version: 4.6
This problem can occur on any platform.

Symptoms

Submission Reports are being overridden during report automation.

Reports that are transmitted via email do not match the report linked to the submission record in AERS.

Seems the Report Automation job is somehow creating multiple PDFs for a single QID.

These are created at different times and although QID is the same contents are different.

The Second PDF for the same QID is overwriting the first PDF with invalid data

Initial PDF is correct, however subsequent report automation runs are overwriting the correct
details and using the same QID with invalid contents.

Manual runs on this same installation are working fine



Changes

Script created to set up DBMS job for Report Automation.

Cause

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