Documents Processed by Oracle Legal Whitehill Enterprise are Not Distributed to the Specified Folders (Doc ID 950502.1)

Last updated on OCTOBER 16, 2009

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.0.0
This problem can occur on any platform.

Symptoms

During the conversion process in Oracle Legal Whitehill Enterprise, the documents are not distributed to the specified folders.  In the case of PDF documents, the error.log indicates they were written to the folder.  When this occurs, other distribution methods (e-mail, etc.) are also halted. 

Cause

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