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Web Workspace Viewer Does Not Display Certain Device Classes (Doc ID 951502.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.8.1.0 and later
Oracle Network Management for Utilities - DMS - Version 1.8.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to focus on an OhGangOperated device (class 117) in a web viewer, the following error occurs:

ERROR

java.lang.RuntimeException: ViewerCanvas.focusOnDevice: location was null
at com.ces.jbot.component.viewer.ViewerCanvas.focusOnDevice(ViewerCanvas.java:416)
at com.ces.jbot.component.viewer.ViewerPanel$DeviceSearchFocusObserver.update(ViewerPanel.java:849)
at com.ces.jbot.JBotObservable$ForceNotifyTask.run(JBotObservable.java:334)
at com.ces.jbot.JBotObservable.forceNotification(JBotObservable.java:169)
at com.ces.jbot.JBotObservable$1.run(JBotObservable.java:245)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

-- Steps To Reproduce:
Attempt to target a device that is visible in the NMS viewer but is not visible in the Web Workspace viewer.

Cause

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In this Document
Symptoms
Cause
Solution
References

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