Error creating PSR order; Required value missing for 'Order Activity'. Please enter value.

(Doc ID 951947.1)

Last updated on OCTOBER 24, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 to 6.0.16 [Release 6.0.15 to 6.0.16]
Information in this document applies to any platform.
***Checked for relevance on 24-Oct-2012***

Symptoms

A "Required value missing for Order Activity" error is received when creating a PSR order.

Error Text:
-----------
Required value missing for 'Order Activity'. Please enter value.

Error Screenshot:
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Business Impact:
-----------------
Unable to create a PSR order for a Customer Account

 


Customers can also experience a "Supp type does not pass validation test” error when supplementing a PSR order that had previously not been supplemented.

Error Text:
-----------
Item '(None)' in column "Supp type" does not pass validation test.

Error Screenshot:
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Cause

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