CCB Environment Running Out Of Memory Reducing The Application Performances (Doc ID 952632.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

CC&B environment is running out of memory making the application unusable.
When about 15 users work with CCB, the application consumes after 30-40 minutes of work all the available java memory. After that Weblogic starts to perform Full Garbage Collect operation in cycle to free the memory but all the java memory remains still occupied.

Cause

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