PCM_OP_CUST_CREATE_PROFILE Throws Error (Doc ID 953178.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 13-Sept-2011***
***Checked for relevance on 22-Apr-2013***
***Checked for relevance on 29-Septemeber-2015***


Symptoms

Problem Statement:
Opcode PCM_OP_CUST_CREATE_PROFILE is throwing error

Steps To Reproduce:
1. Create an account with any standard plan.
2. Run PCM_OP_CUST_CREATE_PROFILE with the following input:

0 PIN_FLD_POID POID [0] 0.0.0.1 /profile/customer_care -1 0
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 1703419 0
0 PIN_FLD_PROFILES ARRAY [0] allocated 20, used 2
1 PIN_FLD_PROFILE_OBJ POID [0] 0.0.0.1 /profile/customer_care -1 0
1 PIN_FLD_CUSTOMER_CARE_INFO SUBSTRUCT [0] allocated 20, used 3
2 PIN_FLD_CUSTOMER_TYPE ENUM [0] 2

 

The below error is thrown at testnap prompt :

xop: opcode 68, flags 0
XOP "68" failed: err 13:PIN_ERR_MISSING_ARG, field 0/283:PIN_FLD_CUSTOMER_CARE_INFO,
loc 4:PIN_ERRLOC_DM, errclass 0:UNKNOWN, rec_id 0, resvd 0
# number of field entries allocated 20, used 2
0 PIN_FLD_POID POID [0] 0.0.0.1 /profile/customer_care -1 0
0 PIN_FLD_ERR_BUF ERR [0]
<location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_MISSING_ARG:13>
<field num=PIN_FLD_CUSTOMER_CARE_INFO:10,283 recid=0 reserved=0 reserved2=0
time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>



The error message in dm_oracle pinlog :

E Sat Oct 10 19:53:45 2009 BSSHP1 dm:15212 dm_do_ops.c(81):1863
1:BSSHP1:testnap:15562:1:68:1255184625:1
do_create_verify: missing SUBSTRUCT name PIN_FLD_CUSTOMER_CARE_INFO (10/283)
E Sat Oct 10 19:53:45 2009 BSSHP1 dm:15212 dm_ops.c(189):1422
1:BSSHP1:testnap:15562:1:68:1255184625:1
ERROR attempt to create object of type /profile/customer_care failed due to field validation
error on field PIN_FLD_CUSTOMER_CARE_INFO
E Sat Oct 10 19:53:45 2009 BSSHP1 dm:15212 dm_back.c(28):1394
1:BSSHP1:testnap:15562:1:68:1255184625:1
DMbe #7: process_op: op 1(PCM_OP_CREATE_OBJ), err 13(PIN_ERR_MISSING_ARG)



Changes

 

Cause

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