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Service Pack Installation Failed Because of Long Paths (Doc ID 954682.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.4.6 to 2.2.0.0.0 [Release 1.4 to 2.2]
Microsoft Windows (32-bit)
Microsoft Windows (32-bit)

Goal

***Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

 

CCB 2.2.0 Service Pack 1 installation failed. For <Patch 6864130> it could not copy files. Please advise.

Error:

<crit> Unable to copy file D:\Installs\ServicePacks\CCB2.2.0\ServicePack1\CCB-V2.2.0-Windows\CCB-V220-SP1-win\CCB.V2.2.0-6864130\data\splapp/applications/appViewer/data/javadocs/com/splwg/ccb/domain/admin/deviceTestComponentType/DeviceTestComponentTypeValidationAlgorithmFromCobolWrapper_Impl.html to D:\SPL\CCBTPREP\splapp\applications\appViewer\data\javadocs\com\splwg\ccb\domain\admin\deviceTestComponentType\DeviceTestComponentTypeValidationAlgorithmFromCobolWrapper_Impl.html.

Solution

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