My Oracle Support Banner

Should Automation Plugins Wait For Long Time For Response From External Systems? (Doc ID 956053.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 2.8.0 to 7.0.3 [Release 2.8 to 7.0.0]
Information in this document applies to any platform.


Our design for the client having automation tasks, this will wait for the external systems more than 1 month for respond. The metalink document “<Note.737531.1> FAQ for OSM Designers” tells that it is a bad design, and all the automations need to be completed within a short time, or else it will affect scalability.

Is there any other way for doing this functionality? The external systems will respond after a long period of time; afterwords order has to be updated.

This note provide alternate solutions and reasoning for it.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.