Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.2.0 - Release: 2.1 to 2.2
Information in this document applies to any platform.
The following code needs to be supplied: com.splwg.wfmi.workforce.DefaultWFMSystem. It is a Sample Appointment Java class that is included with the base package as an example for integration.
The help file says:
Sample Appointment Java Class
The Appointment Java Class Interface referenced on your external system's feature configuration is responsible for interaction with the XAI real time outbound message engine to communicate with the external system for appointment logic.
The base product provides a default java class (called com.splwg.wfmi.workforce.DefaultWFMSystem) for appointment integration that may be used if it provides the logic your implementation needs.
Please provide the requested source code.
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