Cannot Create Hierarchy By Moving New Account Under Another New Or Upgraded Account (Doc ID 958858.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 06-July-2013***

Symptoms

Problem Statement:


Cannot create a new hierarchy by moving one new account under another new or upgraded account

-- Steps To Reproduce:

1. Login with a sub brand login in the customer center
2. Create 2 accounts under the sub brand using customer center
3. Open account 1 and go to Hierarchy tab.
4. click the move button
5. Enter the 2nd account number and click ok.
6. Will receive Error - Cannot Move account.




Cause

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