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MetaSolv Solution Logon Error - "The user ID you entered is not valid. Please use a valid User ID or ask your manager for assistance." (Doc ID 959035.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.10 and later
Information in this document applies to any platform.
*** Reviewed for relevance 03-MAY-2019 ***

Symptoms

User receives "The user ID you entered is not valid. Please use a valid User ID or ask your manager for assistance." message while attempting to logon with the MetaSolv Solution client (tbs.exe).

 

Text of error message at logon:

The user ID you entered is not valid. Please use a valid User ID or ask your manager for assistance.
Details: The User ID is not in the security database. To correct the problem ask the security administrator to add this User ID to the security database.

 

Screenshot of error message at logon:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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