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Unable To Create Discount Sharing Group Using Brand Account (Doc ID 959311.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When trying to create discount sharing group, when logging in under root brand everything works correctly
but for any non-root brand no discount is found while group is being created.

-- Steps To Reproduce:
1. Create plan with discount
2. Create account with this plan using Customer Center ( login as brand account)
3. Go to the Sharing tab and select Discount sharing in combo box.
4. Click Actions->New
5. Click Advanced and select service
6. Click Add. There is an empty list but non-empty one was expected.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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