Pin_fld_pay_type Is Set To '0' When Purchase New Service (Doc ID 959477.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.
***Checked for relevance on 31-Oct-2011***

Symptoms

When selecting "Add plan (requires new service)" on an existing account with  customized External payment method, after the service is added, the payment method is set to "Internal" (or Undefined).

  However, this problem does not show if account has OOB pay types before purchasing new services.


Parent information
------------------
0 PIN_FLD_POID           POID [0] 0.0.0.1 /search -1 0
0 PIN_FLD_RESULTS       ARRAY [0] allocated 20, used 7
1     PIN_FLD_ACCOUNT_OBJ    POID [0] 0.0.0.1 /account 38502 62475
1     PIN_FLD_BILLINFO_ID     STR [0] "Default Billinfo"
1     PIN_FLD_PAY_TYPE       ENUM [0] 10000
1     PIN_FLD_PARENT_BILLINFO_OBJ   POID [0] 0.0.0.1 /billinfo 867767051 0
1     PIN_FLD_AR_BILLINFO_OBJ   POID [0] 0.0.0.1 /billinfo 867769611 0
1     PIN_FLD_PAYINFO_OBJ    POID [0] 0.0.0.1 /payinfo 37222 0
1     PIN_FLD_POID           POID [0] 0.0.0.1 /billinfo 867769611 12



Child information
-------------------
0 PIN_FLD_BILLINFO      ARRAY [0] allocated 20, used 10
1     PIN_FLD_POID           POID [0] 0.0.0.1 /billinfo 867934604 6
1     PIN_FLD_BILL_OBJ       POID [0] 0.0.0.1 /bill 867936652 0
1     PIN_FLD_AR_BILLINFO_OBJ   POID [0] 0.0.0.1 /billinfo 867934604 3
1     PIN_FLD_LAST_BILL_T  TSTAMP [0] (1253502000) Mon Sep 21 00:00:00 2009
1     PIN_FLD_NEXT_BILL_T  TSTAMP [0] (1256094000) Wed Oct 21 00:00:00 2009
1     PIN_FLD_PAY_TYPE       ENUM [0] 0
1     PIN_FLD_BILLINFO_ID     STR [0] "Bill Unit(1)"
1     PIN_FLD_CURRENCY        INT [0] 124
1     PIN_FLD_CURRENCY_SECONDARY    INT [0] 0
1     PIN_FLD_FLAGS           INT [0] 1
0 PIN_FLD_POID           POID [0] 0.0.0.1 /account 867936908 13
0 PIN_FLD_PARENT         POID [0] 0.0.0.1 /account 38502


Cause

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