How are Periods of Unavailability (POU) Dispatched in the MWM/ORS Integration?

(Doc ID 959693.1)

Last updated on SEPTEMBER 15, 2010

Applies to:

Oracle Enterprise Real Time Scheduling - Version: 4.0.0 to 1.13.0 - Release: 4.0 to
Oracle Utilities Mobile Workforce Management - Version: 1.4.5 to 1.5.0   [Release: 1.4 to 1.5]
Information in this document applies to any platform.

Goal

This article will describe the process flow for dispatching Periods of Unavailability (POU) in the MWM/ORS (Mobile Workforce Management/Oracle Real-time Scheduler) integration.  A comparison will be made with dispatching of other types of stops.  

Note: This explanation is contingent on auto-dispatching and drip feed being on.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms