Paymenttool Could Not Submit PAP Reversal After Validate It, Why? (Doc ID 959932.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 10-Jan-2014
*** Checked for relevance on 11-28-2015 ***

Goal

Using Payment Tool (7.3.1_Patch_8683098_PaymentTool) to make a reversal payment for Pre-Authorized Payment (PAP).

The item validated successfully, but upon Submit there is an error message 'The Payment Batch Submit failed because one or more errors were encountered during the submit......', followed by status bar message: This payment batch did not submit successfully.

Why does this problem occur?

Error in cm.pinlog is:


Steps To Reproduce:
All accounts are in Brand.
To reproduce, create an account, post a PAP Payment on the account, and then try to reverse this payment.
The Payment Tool found the payment and validated without problem. But when click Submit, the error occurs.

Looking at the cm.pinlog, it seems that the input flist for the search for payment_type is incorrect.


Solution

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