Aers: En-20074, You Do Not Have Permission To View This Case (Doc ID 960068.1)

Last updated on DECEMBER 22, 2009

Applies to:

Adverse Event Reporting System - Version: 4.5.2
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
One specific caseid added this morning is causing the following error, when trying to open this
one Case (2009S1000442)

Cannot open case in AERS. Getting error:

EN-20074 You do not have permission to view this case


- this is fails to open for all users, including the superuser account

-- Steps To Reproduce:
Log into SUPERUSER and try to open case: 2009S1000442

See error: EN-20074 You do not have permission to view this case


Cause

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