When Generating Thumbnails, Error Appears in Tomcat Logs "No X11 DISPLAY variable was set" Due to Tomcat Running without a Display (Doc ID 960070.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.0 to 9.3.3.0 [Release 9.3]
Linux x86-64
IBM AIX on POWER Systems (64-bit)
Sun SPARC Sun OS
***Checked for relevance on 17-Jan-2013***
***Checked for relevance on 17-Jun-2014***

Symptoms

Thumbnails are not generated after attachments are added, or the ThumbnailGeneratorUtility is run.

Thumbnails are enabled and attachments are of supported type.

The thumbnail 'in progress' icon is displayed instead of  the actual thumbnail.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms