We Are Not Able To Search The Old Orders Based On Type In Web Client. (Doc ID 960263.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 6.3.1
Information in this document applies to any platform.

Symptoms

If two or more cartridges has the same Order Type value the customer is confused which value to
use to view Worklist using Order Detail Field - Type in Worklist Preferences.

Steps To Reproduce:
1. Deploy a catridge with version 1.0.0
2.Create some orders with Type for example "Activation".
3.Rename the Catridge in Adminstartor and change it to 1.0.1
4.Deploy a new catridge with 1.0.0
5.Create some orders with Type for example "Activation".
6.Search the Order from the WebClient by selecting the Type as "Activation".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms