Unable To Attach A Document AERS 4.6.2 (Doc ID 960348.1)

Last updated on JUNE 21, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.2 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.
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***Checked for relevance on 21-JUN-2011***
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Symptoms


AERS 4.6.2:

When attempting to attach a document to a case the following error is captured via the java console repeatedly and the application is frozen:


ERROR
java.lang.ClassNotFoundException: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at sun.plugin.security.PluginClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClassInternal(Unknown Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at oracle.forms.handler.UICommon.instantiate(Unknown Source)
at oracle.forms.handler.UICommon.onCreate(Unknown Source)
at oracle.forms.handler.TextAreaItem.onCreate(Unknown Source)
at oracle.forms.engine.Runform.onCreateHandler(Unknown Source)
at oracle.forms.engine.Runform.processMessage(Unknown Source)
at oracle.forms.engine.Runform.processSet(Unknown Source)
at oracle.forms.engine.Runform.onMessageReal(Unknown Source)
at oracle.forms.engine.Runform.onMessage(Unknown Source)
at oracle.forms.engine.Runform.processEventEnd(Unknown Source)
at oracle.ewt.lwAWT.LWComponent.redispatchEvent(Unknown Source)
at oracle.ewt.lwAWT.LWComponent.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)


Steps To Reproduce:

The issue can be reproduced at will with the following steps:
1. Log into AERS 4.6.2
2. Actions--> attach documents


Cause

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