Can Not Trace From Underground Transformer to Switch in Web Workspace

(Doc ID 965195.1)

Last updated on SEPTEMBER 12, 2014

Applies to:

Oracle Utilities Network Management System - Version 1.8.1.0 to 1.9.0.2 [Release 1.8 to 1.9]
Oracle Network Management for Utilities - DMS - Version 1.8.1.0 to 1.9.0.2 [Release 1.8 to 1.9]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
The "Trace To Switch" option from an underground transformer does not work as expected in Web Viewer.  The results are not consistent with the OPS Viewer traces from the same device.

Comparison tests between Web and OPS traces resulted in:

Trace TypeWebOPS/Motif
All Connected Red trace coloring of network Consistent in OPS
Transformer Tracing similar to All-Connected Traces correctly upstream towards SRC
Switch No tracing results OPS traces up to the first switch class object
Source Traces correctly Consistent in OPS



Cause

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