My Oracle Support Banner

Implementation Of Maintenance Extension On Case Management (Service CILQCASP) (Doc ID 965624.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Public Sector Revenue Management - Version 2.1.5 and later
Information in this document applies to any platform.


Maintenance Extension on the service CILQCASP. When implementing logic within the afterAdd function of AbstractMaintenanceExtension the Case ID is not being populated in the incoming DataElement. When creating similar Maintenance Extensions the object being added's ID is populated. Specifically this has been seen in the maintenance extension on Customer Contact Page (service CILCCSCP) where the Customer Contact ID is readily available in the afterAdd function. Failure to populate Case ID lead to data corruption.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.