Failure When Canceling a Product Using Custom Event Analysis
(Doc ID 968621.1)
Last updated on MARCH 21, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.1 and later
Information in this document applies to any platform.
op_subscription_cycle_forward failed during a product cancellation for a service using Custom Event Analysis.
An error like in the following fragment from CM pinlog is reported:
<location=PIN_ERRLOC_PCM:1 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_NULL_PTR:39>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=802 version=0>
Steps To Reproduce:
- Purchase a product, making use of Custom Event Analysis for rate plan selection
- Run billing to pass to the next cycle
- Cancel the product
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