IPSA License expired, users not able to login to UI (Doc ID 968793.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Communications IP Service Activator - Version: 4.1.3 and later   [Release: 4.1 and later ]
Information in this document applies to any platform.
***Reviewed for Consistency on 18-Jan-1020 ***

Symptoms


Comments
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Customer could not login to the production system and all users were effectively locked out with the message "license has expired contact support.osa@metasolv.com" at the login screen

Cause

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