My Oracle Support Banner

IPSA License expired, users not able to login to UI (Doc ID 968793.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications IP Service Activator - Version 4.1.3 and later
Information in this document applies to any platform.
***Reviewed for Consistency on 18-Jan-1020 ***


Symptoms


Comments
--------
Customer could not login to the production system and all users were effectively locked out with the message "license has expired contact support.osa@metasolv.com" at the login screen

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.