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Non-Currency Resource Valid_To Set To Purchase Date And Deal Cancel Date (Doc ID 970244.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.1 to 7.2.0.1.1 [Release 7.2.1 to 7.2.0]
Information in this document applies to any platform.

Goal

An unexpected behaviour is observed when canceling a product including a non-currency monthly cycle forward (e.g. awarding free bytes) along with a rollover configured for "Rollover entire amount" proration.

On product cancel, the validity range (valid_to) of the resource awarded during current billing cycle is set to the cancel date, while it is expected to be set to cycle end date.

Steps To Reproduce

1)  Create a product with the following configuration:

     Monthly Cycle Forward grant of -3600 units (resource ID 1000095)
     Cycle Rollover Monthly, with "Rollover entire amount" proration on both purchase and cancel.


2)  Create a new account on Feb 9th.

     After creation, a BAL_GRP_SUB_BALS_T query returns the following:

Solution

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In this Document
Goal
Solution


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