Changed the AERS SITE_ID in Controls and Now Unable to Access AERS - You Do Not Have Permission to Run Oracle AERS. Please Contact the System Administrator

(Doc ID 971453.1)

Last updated on DECEMBER 22, 2009

Applies to:

Adverse Event Reporting System - Version: 4.6.1 to 4.6.2 - Release: 4.6 to 4.6
Information in this document applies to any platform.

Symptoms

  User inadvertently amended the SITE_ID control value from S1 (default) to another value e.g. XYZ.

After exiting application, and attempting to log in again,  no users are able to login to AERS.

All users get the following warning;

You do not have permission to run Oracle AERS.
Please contact your System Administrator.

Changes

Update to System Parameters Control_ID for SITE_ID

Cause

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