Configure Series errors - Cannot Get The Series Cache (Doc ID 971512.1)

Last updated on JULY 03, 2012

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 7.2.0.2 to 7.2.0.3 [Release 7.2]
Oracle Demantra Demand Management - Version 7.1.1.2 to 7.2.0.3 [Release 7 to 7.2]
Information in this document applies to any platform.

Symptoms


====================
On 7.2.0 in Production:
When attempting to open configure series wizard (Business Modeler-->Configuration--->Configure series)
the following error occurs.

ERROR
-----------------------
Error while opening the configure series wizard

"Cannot get the series cache"

When click OK, the following message pops up:

Internal System Error: ep_tools

Error Number: 2
at line number: 38
of Event: wf_check_is_modify
in Object: w_configure_series_wizard
in Window: w_configure_series_wizard
Null object reference at line 38 in function wf_check_is_modify of object
w_configure_series_wizard.




.

Changes

Upgrade to 7202 

Cause

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