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Bill Item Status Not Updated Correctly If More Than 1 Billing Cycle Skipped (Doc ID 972310.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]
Information in this document applies to any platform.

Symptoms

When billing is skipped for more than one billing cycle, bill total is reflecting the total sum of the item due. When checking the item, the status (status from item_t) is still 1, even though the bill is generated.

If billing is run every month and BRM is suppressing the bill, there is no any issue. Only if a particular account is not billed at all for one or more months consecutively (rather skipped billing), then this issue will be seen.

Steps To Reproduce:
1) Create an account with Monthly cycle arrear event product with recurring fee of 2.90 Euros
    Bill Cycle: Oct 1 to Nov 1 2009
    Delayed Interval : 5 days
    Max Suppressed cycles : 3
    Min Suppression amount : 19

2) Run the Billing on Dec 6, skipping one cycle in between
    Bill is generated for first billing cycle Oct 1 to Nov 1 and
    Bill is suppressed for billing cycle Nov 1 to Dec 1

3) run the Billing on Feb 6,2010, Skipping one cycle in between.
     No bill is generated. So now bill is suppressed for 3 cycles from Nov 1,2009 to Feb 1,2010

4) Run the Billing on Apr 6, Skipping one cycle in between.
    Bill is generated for Billing cycle Nov 1 to Mar 1
    Bill is suppressed for billing cycle Mar 1 to Apr 1

Bill total item charges is 11.60 (4 x 2.90) but item charge of only 2.90 is reflected for this bill for
4 Monthly items. Status is updated correctly for only one item.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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