BILL ITEM STATUS NOT UPDATED CORRECTLY IF MORE THAN 1 BILLING CYCLE SKIPPED
Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 18-Mar-2013.
When billing is skipped for more than one billing cycle, bill total is reflecting the total sum of the item due, but when checked the item, status (status from item_t) is still 1, even though the bill is generated.
If billing is run every month and BRM is suppressing the bill, there is not any issue.
Only if a particular account is not billed at all for one or more months consecutively (rather skipped billing), then this issue will be seen.
Steps To Reproduce:
1) Create an account with Monthly cycle arrear event product with recurring fee of 2.90 Euros
Bill Cycle: Oct 1 to Nov 1 2009
Delayed Interval : 5 days
Max Suppressed cycles : 3
Min Suppression amount : 19
2) Run the Billing on Dec 6, skipping one cycle in between
Bill is generated for first billing cycle Oct 1 to Nov 1 and
Bill is suppressed for billing cycle Nov 1 to Dec 1
3) run the Billing on Feb 6,2010, Skipping one cycle in between.
No bill is generated. So now bill is suppressed for 3 cycles from Nov 1,2009 to Feb 1,2010
4) run the Billing on Apr 6, Skipping one cycle in between.
Bill is generated for Billing cycle Nov 1 to Mar 1
Bill is suppressed for billing cycle Mar 1 to Apr 1
Bill total item charges is 11.60 (4x2.90) but item charge of only 2.90 is reflected for this bill for
4 Monthly items. Status is updated correctly for only one item.
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