BILL ITEM STATUS NOT UPDATED CORRECTLY IF MORE THAN 1 BILLING CYCLE SKIPPED (Doc ID 972310.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 18-Mar-2013.

Symptoms


When billing is skipped for more than one billing cycle, bill total is reflecting the total sum of the item due, but when checked the item, status (status from item_t) is still 1, even though the bill is generated.

If billing is run every month and BRM is suppressing the bill, there is not any issue.
Only if a particular account is not billed at all for one or more months consecutively (rather skipped billing), then this issue will be seen.

Steps To Reproduce:
1) Create an account with Monthly cycle arrear event product with recurring fee of 2.90 Euros
Bill Cycle: Oct 1 to Nov 1 2009
Delayed Interval : 5 days
Max Suppressed cycles : 3
Min Suppression amount : 19


2) Run the Billing on Dec 6, skipping one cycle in between

Bill is generated for first billing cycle Oct 1 to Nov 1 and
Bill is suppressed for billing cycle Nov 1 to Dec 1

3) run the Billing on Feb 6,2010, Skipping one cycle in between.

No bill is generated. So now bill is suppressed for 3 cycles from Nov 1,2009 to Feb 1,2010

4) run the Billing on Apr 6, Skipping one cycle in between.

Bill is generated for Billing cycle Nov 1 to Mar 1
Bill is suppressed for billing cycle Mar 1 to Apr 1

Bill total item charges is 11.60 (4x2.90) but item charge of only 2.90 is reflected for this bill for
4 Monthly items. Status is updated correctly for only one item.

Changes

 

Cause

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