GIS VIEWER ARCIMS -CAN'T CREATE WORK ORDER, SR (Doc ID 973131.1)

Last updated on FEBRUARY 09, 2011

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.7.15.3.2 and later   [Release: 1.7 and later ]
Information in this document applies to any platform.

Symptoms

Cannot create work order, service request through the GIS viewer ARCIMS. It
is showing this error "An error (2) occurred while attempting to create Work
Order.

ERROR: Checking responsibility. Missing required responsibility for inserting
a work order."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms