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CASE TYPE - AUTO TRANSITION ALGORITHM CALLED MULTIPLE TIMES (Doc ID 973212.1)

Last updated on MARCH 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

The invoke method of a custom java based 'Case Type - Auto Transition' Algorithm is called multiple times. If no error messages are created in the code, then the ‘invoke’ method is called two times. If an error is created (using addError method) in the code during the second call, then the invoke method is called one more time (thus three times).

Business impact
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Unable to do customization on 'Case Type - Auto Transition Algorithm Spot'.



Solution

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In this Document
Goal
Solution
References


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