USAGE ITEM NOT PICKED UP DURING BILLING
(Doc ID 973621.1)
Last updated on SEPTEMBER 24, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Goal
During the bill generation (on 26 Oct), for some accounts, the items pertaining to usage has not been picked. In the table ITEM_T, for these affected accounts, for piod type '/item/usage', no data has been updated against the column PIN_FLD_BILL_OBJ. The status of these items are still pending (1) and new item is created for the next actg cycle.
Enabled config_billing_delay in cm/pin.conf and set to 0 in middle of billing cycle on Sept 22nd.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |
References |