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Bill Created By Bill-Now Does Not Contains Billed Amount And Payment Amount (Doc ID 973802.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 to 7.3.1.0.1 - Release: 7.3.1 to 7.3.1
Information in this document applies to any platform.

Symptoms


-- Problem Statement:
Bill created by Bill-Now does not contain Billed Amount and Payment Amount. It happens for all accounts. The pin_bill_day works fine.

-- Steps To Reproduce:
In Customer Center :
1) Create an account with a taxable Monthly Subscription Plan and Credit Card pay type
2) Execute A/R->Bill Now
3) Under the Balance Tab->Bill created by Bill Now does not show Billed Amount and Payment Amount (even after payment is done) even though the Balance->Bill Details does show them

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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